WEB: Transforming our on-line sales experience
Cerberon Solutions helped us design and deliver a fresh new integrated website to help drive our online sales. As a business we were not satisfied with the flexibility, usability and commercial structure of our existing e-commerce solution and supplier. The team at Cerberon Solutions started with a simple analysis of options, coordinating with our existing supplier to validate assumptions and presenting us with a number of options. This was a refreshing and professional approach that gave us immediate confidence that the solution will meet our needs and that we were in good hands.
Due to the nature of our customers and the complexity of our products, there were some design and data complexities to overcome. Cerberon Solutions were always positive and outcome focused providing significant data cleanse and enrichment support, decision making guidance and alternative solutions where needed.
The first phase has delivered a clean, responsive and feature rich website that is easy for our team to both manage and make key front end changes to. Key the solution success has been Cerberon Solution’s ability to integrate the web-orders through to our pre-existing Sage accounting platform and deliver new analytics and customer activity tracking tools in the backend.
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CLOUDPHONE Business phone system: Improving our contact point with customers and saving us money!
Our first engagement with Cerberon Solutions was the adoption of their Cloudphone Solution. The team were helpful in both understanding our requirements and a flexible solution to meet our needs. Key highlights for us include:
- 45% month on month cost saving against our previous provider
- A flexible solution that is able to meet our changing needs easily
- Great support from Cerberon Solutions who are always on hand to help advise and support