cloudphone – An easy to use phone system that brings a new level of professionalism, productivity and mobility to your business

Visit our new dedicated Cloudphone site

Find out more about our Cloudphone service. Buy devices, software and call plans on our new site.

An example of our of our compatible high end handsets

Save money

With low monthly charges and low national and international call rates you can save up to 60% on your monthly phone bills

Increased customer satisfaction

Handle calls from your customers more effectively with advanced call management capabilities

Enhanced professionalism

Give your business and your customer a enterprise level yet personal phone call experience

Increased mobility

Our flexible solution facilities true mobile working without compromising the customer experience. Choose to operate your business phone from your desk-phone, your PC, tablet or mobile phone.

Key Features

Multi-device

You can use the Cloudphone service from a variety of devices. A traditional desk phone will offer unparalleled features. A more mobile employee or team may prefer to take their office phone system on the road by using the soft-client / app on their PC/Mac. You can even run it from your iPad and Android table and Apple/Android/Blackberry mobile phones.

Great call rates

We believe in simple, transparent pricing. We avoid baking unnecessary and costly connection charges, bundles, and inflated price caps. Instead we offer low per minute prices with just a 1 p connection charge.

Low national and international rates with charges starting from the following prices by destination / min:

UK fixed: 1p
UK Mobile: 9p
EU fixed: 2p
North America fixed: 2p
China fixed: 2p
Australasia fixed: 2p
India: 4p

Virtual Receptionist

Greet your callers with custom messages and help direct them to the right part of your business with flexible IVR optons (e.g. Select 1 for sales, 2 for customer services..) If the user knows the extension of the person they want to speak to they can enter this and get straight in touch

Time based routing

Flexibility to handle your calls out of hours (e.g. divert to mobile / forward to voicemail)

Call queuing

Manage your calls better during busy times and reduce the number of abandoned calls. With this feature your callers will be held in a queue and informed of their position in that queue.

Call Forwarding

Configure the system to your needs, forward unanswered calls to your mobile or to your company voicemail

Follow me

Don’t worry if you are away from your extension, cloudphone can be configured to ring your mobile at the same time for your to pick up allowing you a new level of mobility at work.

Hunt groups

Setup ‘hunt groups’ on your phone system to maximize your ability to handle all of your customer calls. Configure your phone system to ring in a certain order or all at once.

Music on hold

Play music to your callers on hold to enhance their experience, use ours, upload your own. Use this valuable time to highlight new products and services.

Unlimited Extensions

Add and remove extensions as as when your business needs it

Conference rooms

Create voice conference rooms for your business to use internally or with your customers.

Call Recording

To enhance your levels of customer service or to meet a regulatory requirement call recording can be enabled fully or partially with the option to trigger call recording mid call if required.

Fax to email

Faxes can be automatically translated to emails and sent to your inbox for convenience and data archiving purposes .

Find out more

Let one of our experts tell you more about our exciting new cloudphone product. Click below or call us on 01784 542000

Contact one of our experts

Getting started is easy, just 4 simple steps

1. Select your number

2. Select your package

3. Choose your phones*

* Option to use web client instead

4. Plug in and call!

Pricing

We’re all about transparent and simple pricing. We’ll give you all the features for a single price.

We won’t use complex call mechanisms like call caps excessive bundling of minutes which only deliver a perceived saving. With the average call being only 1-2 minutes don’t fall into the trap of buying what you don’t need. 🙂

Classic The great value feature pack

£10

Per user / MonthALL FEATURES INCLUDED
FREE TRAINING & REMOTE SETUP
FREE SUPPORT
FREE INBOUND LINE

Premium With inclusive calls or phone

£13